Access City Services During Closures of City Buildings

Norfolk offers many options for citizens to continue to access city services during the closure of city buildings. Most service requests are available at Norfolk.gov, MyNorfolk online & mobile app, or by calling Norfolk Cares at 664-6510.

Norfolk Public Library & Slover Library: eBooks and materials are available online. Materials due during the closure will receive an extension.

Planning: Review and process permits online (https://norfolkvapermits.force.com/s/login/)

Utilities: Pay bills online (www.hrsd.com). Check payments can be made at convenient dropbox locations. For information go to the Utilities page on Norfolk.gov.

Public Record Requests: process Freedom of Information Act Requests online.

Elections: Register to vote or request an absentee ballot online. Visit Norfolk.gov and click on Voting in Norfolk under the Government tab.

Neighborhood Quality: Inspectors will continue to address exterior housing maintenance and environmental concerns. We will prioritize interior inspections on a case by case basis, addressing health and safety emergencies.

City Treasurer & Commissioner of the Revenue: Access the online customer service portal https://eservices.norfolk.gov/ or mail payments. Information is located on Norfolk.gov

Norfolk Recreation, Parks & Open Space: Citizens can request a refund for classes, before and after care, NFWC membership and rental reservations. Rental Reservations: Lakewood Athletics 441-5834. Before and After School Care: Parents should contact the recreation center where they registered their children. Visit Norfolk.gov/Play. NFWC Memberships: 823-4301.

Police: Citizens can report non-emergencies and non-violent crimes online (https://www.norfolk.gov/3089/Citizens-Online-Reporting-System)

Updates will be posted on http://www.Norfolk.gov and social media platforms.

WCCL April Membership Meeting Cancelled

We must cancel our April meeting per the governor’s order prohibiting all public and private in person gatherings of 10 or more individuals for the next 30 days. Please look to this website and NextDoor for valuable information over the coming weeks. We are all in this together; please be neighborly and help those in need while still maintaining social distancing. Stay well everyone!

A Special Message from Mayor Alexander

Norfolk Department of Public Health Confirms First Positive Case of Coronavirus Disease

The Norfolk Department of Public Health has announced, one resident has tested positive for coronavirus disease 2019 (COVID-19). This case marks the first case in the Norfolk Health District.

The patient, a Norfolk male in his 50s, self-isolated himself upon symptom onset. The disease was likely acquired from close contact with a confirmed case while traveling outside of Virginia. There is no evidence of community transmission in Norfolk at this time.

“As we continue to see new cases of COVID-19 in Norfolk and other cities, everyone needs to follow the public health recommendations such as social distancing,” said Norfolk Health Director Dr. Demetria Lindsay. “We all must focus on reducing transmission of the virus. Social distancing measures can help delay and slow the spread of the disease and save lives.”

For more information, go to  https://www.norfolk.gov/CivicAlerts.aspx?AID=4757

Norfolk Declares Local State of Emergency

NORFOLK, VA – Mayor Kenneth Cooper Alexander has declared a local state of emergency.  The declaration allows the City to ask for state and federal resources and seek state and federal reimbursement if the cost of the city’s response to coronavirus (COVID-19) reaches a certain threshold. 

“I have declared a local state of emergency for the city of Norfolk.   This will allow our Office of Emergency Management and appropriate city agencies and staff to leverage resources that might not otherwise be available.  I understand there is a lot of uncertainty surrounding COVID-19 and its impact, so I encourage all citizens to take necessary precautions, check in with friends and family and stay connected by checking Norfolk.gov,” said Mayor Kenneth Cooper Alexander.

For more information go to:  https://www.norfolk.gov/CivicAlerts.aspx?AID=4740

WCCL Membership Meeting Cancelled

In light of the City of Norfolk announcement closing all facilities for the next two weeks, the WCCL membership meeting on Monday, March 16th, 2020 has been cancelled.  We will reconvene next month on Monday, April 13th, 2020.  the March Newsletter will go out as scheduled early next week.

City of Norfolk Closes All City Facilities

City facilities will close to the public March 16 – 30

NORFOLK, VA – Out of an abundance of caution, all City of Norfolk facilities, including recreational centers, libraries, MacArthur Memorial, Nauticus and the Virginia Zoo, will close to the public Monday, March 16 – Monday, March 30.   This includes DMV Select, Commissioner of the Revenue and the Treasurer’s Office located in City Hall.

For more information, please go to:  https://www.norfolk.gov/CivicAlerts.aspx?AID=4744

Our first Adopt-A-Spot event of 2020 will be this Saturday, February 22nd at 9:00 am.

With all the inclement weather we are currently experiencing this week, it may be hard to realize that the weather forecast for this Saturday will be a nice day.  Perfect timing for our first Adopt-A-Spot event of 2020.

Volunteers are needed to help clean up litter from around the Norfolk Fitness and Wellness Center grounds. Tools and supplies will be provided but it will be helpful to dress appropriately and wear waterproof boots.  Please join us to help preserve this treasured green space.

Click on the Adopt-A-Spot tab above for more information.

HRSD Sends Wrong Utility Bill Insert to Norfolk Customers

Norfolk, VA (Friday, January 3, 2020) – HRSD mistakenly sent a Chesapeake insert about a water rate change to 2,000 Norfolk customers. This insert DOES NOT affect Norfolk customers and if you receive the insert in your bill, disregard it. Feel free to Norfolk Department of Utilities customer service at (757) 664-6700 with any questions.

Suburban Acres-Wards Corner Civic Leagues Holiday Party Tomorrow Night

christmas-party

For the 3rd consecutive year, Suburban Acres and Wards Corner Civic Leagues will combine resources to present our Annual Holiday Party 6:00pm tomorrow night at Suburban Park Elementary School.  The civic leagues will provide fried chicken and beverages.  We are asking to please bring a small covered side dish or dessert.  Entertainment by Norfolk Public Schools Jazz Band.

I cannot impress upon you more what a good time this event has become.  All residents of Wards Corner are welcome and encouraged to attend.  It is a family friendly casual affair with good food and friends.  There is always plenty of food.  Many of our Norfolk City Council members will also be in attendance.  Please come and enjoy.