Utility Work Begins on W Little Creek Road

From Norfolk’s Department of Utilities:

Utility work is scheduled to begin next week, May 26, and will impact regular traffic patterns on Diven Street and W. LIttle Creek Road (west bound lanes). See attachment below for details.

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Update from Steve Heretick

Letter from state delegate Steve Heretick, representing the 79th district.

2020 Water Quality Report

It’s here, and its GOOD. Once again, Norfolk tap water meets strict drinking water quality guidelines. 

View the report to learn where your water comes from and how it compares to Federal and State standards.

Read it at www.norfolk.gov/wqr or call 664-6758 to request a print copy by mail. Upon their reopen, printed copies will also be available in libraries, recreation centers and government offices throughout the city.

Bulk and Yard Waste Collections Resume

The City of Norfolk is resuming bulk and yard waste collections beginning this week of May 11th. Waste Management crews retrofitted trucks and revised collection methods which allow employees to ride together and safely collect yard and bulk waste.

Yard waste collection will be picked up on the resident’s normal collection date. For more than 20 bags, residents must schedule a bulk waste pickup.

The initial bulk waste schedule will be modified, and collections limited. Pickup could be delayed.

Residents must schedule all bulk waste pickups using the MyNorfolk online portal, mobile app or call Norfolk Cares at 664-6510. Collection will take place on the resident’s normal trash collection day.

Any scheduled pickups not collected, will be picked up the following week.  If possible, remove items from the curb that were not collected. Residents who set out bulk waste that has not been scheduled may receive a Notice of Violation.

As a reminder, SPSA’s Norfolk Transfer Station returned to normal operating hours this weekend:

  • Saturday: 8a-4p
    (12p-4p reserved for Norfolk residents and Household Hazardous Waste)
  • Sunday: 12p-4p

For more COVID-19 city updates, monitor the FAQ located on www.Norfolk.gov.

Survey of COVID-19 Resident and Business Needs

The City of Norfolk has received more than $2.6 million in federal Community Development Block Grant funding designated to respond to the coronavirus. They seek resident and business input on the most significant needs created by the COVID-19 shutdowns.

Please take this new survey to help city staff make informed decisions in allocating this funding.

Local non-profits may apply for the funding through May 15. Find more info at www.norfolk.gov/449/HUD-Entitlement-Grant-Program.

SPSA Update

SPSA’s Norfolk Transfer Station returns to normal operations starting this weekend May 9 & 10.

  • Saturdays 8am – 4pm, with the noon – 4pm timeslot reserved for Norfolk residents only. Household hazardous waste (HHW) will be accepted noon – 4 pm Saturdays also.
  • Sundays noon – 4pm. 

Towing will resume accepting Electronic Waste on Wednesdays, starting on May 13th from 8:00am – 12:00pm.

Norfolk Continues Mission Critical Services with an Eye to the Future

Norfolk city leaders are developing a plan to restart some city services that were curtailed or eliminated in March due to the COVID-19 pandemic.

Services will be reactivated using a measured, phased approach based on data and focusing on responding to critical needs while keeping the health and safety of city employees and the public at the forefront.

Today, operations at city parking garages return to normal. Free, one-hour parking at metered spaces for customers grabbing to-go orders or curbside pickup from restaurants and other businesses remains available.

Trash and recycling collection will continue. To protect the health and safety of Public Works employees, bulk items will not be picked up unless the items are a hazard. Yard waste, whether bundled or in clear bags, will not be collected, but residents can place yard waste in the green trash containers if there is room. Residents cannot schedule bulk trash pickups until those collections are restarted.

Information, when available, will be announced on the city’s website, social media platforms and other outlets. Residents who wish to take bulk and yard waste to the SPSA landfill in Suffolk should visit www.spsa.com for operating hours and other information. The SPSA landfill in Norfolk is open to residents on Saturdays from 8 a.m. to noon.

Police, Fire and Rescue and 911 operations are fully staffed.

Because callers to Norfolk CARES are facing long wait times, residents are urged to use the MyNorfolk mobile app or website for service requests and questions. Any requests that are not considered emergencies will be handled as soon as staffing levels return to normal. Updates will be posted as they are available.